We have experience managing multifamily and commercial properties in the North County area, including in Oceanside, Carlsbad, Vista, San Marcos, and Solana Beach. By working closely with landlords, tenants, and investors and staying on top of all the best practices in the property management industry, we know what makes a great management company. We’re sharing some of those qualities with you today, in case you’re looking for someone to provide you with high quality rental management.
Timely Communication is Critical
The most important quality you can look for in a Carlsbad property management company is communication. You want the communication from your property managers to be proactive, transparent, and easy to understand. A good management company will be willing to communicate in several different ways. You should expect phone calls, email messages, and constant updates via your online owner’s portal. If your property management company doesn’t provide an owner’s portal, you should question why they aren’t willing to invest in technology.
Look for a management company that’s accessible. Your management team should be available and responsive when you have questions. No one wants to have their phone calls go unanswered or their messages unreturned. Make sure your property manager is communicating with you in the way you expect.
Authority to Make Good Decisions
You hire a property management company for their expertise and resources. Therefore, you don’t want to be burdened with too many decisions and questions. While it’s important to find a property manager who communicates well with you, make sure there’s a balance. You don’t want to be pestered every day with minor questions about how they should handle an issue at your rental property. Property managers are experts. We should be able to make important decisions on your behalf without burdening you or taking up your valuable time. The goal is to keep you in the loop, not to waste your time. Give your property management company the authority they need to do what they do best.
Managing the Day-to-Day Logistics
Property owners don’t want to be called in the middle of the night because of a leak. You don’t want to be present every time the property is shown or a carpet is cleaned. These are the details for a property manager to handle. A great management company will be one step ahead of what your property needs. Your property managers will be exceptional at collecting rent on time, communicating with your tenants, enforcing your lease, and handling both routine and emergency maintenance. Good property managers stay up to date with all the state, local, and federal laws pertaining to rental properties so you’re always in compliance. All of your income and expenses will be well-documented and available in statements and reports.
A great property management company is one that takes all the hassles and headaches off your plate. Great property managers will ensure you’re spending less on your investment property and earning more. If you’d like to learn more about how we can help you, please contact us at North San Diego Property Management. We’d be glad to tell you more.